Privacy Policy
Last updated: July 11, 2025
Business Name: HoopGENEius
Business Address: 5415 Airport Dr, Charlotte North Carolina 28208
Contact: [email protected] | (972) 381-0384
HoopGENEius ("we", "our", or "us") values your privacy. This policy explains how we collect, use, and protect your information, especially when it involves youth participants under the consent of a parent or legal guardian.
1. What Information We Collect
We may collect:
- Full name of the athlete and parent/guardian
- Email and mobile phone number (parent/guardian only)
- Billing and payment info
- Training preferences and history
- Device/browser info (via website or athlete portal)
2. How We Use the Information
Your data may be used to:
- Register and manage athlete memberships
- Send schedule updates, reminders, and performance tips
- Deliver training resources (including via our Athlete Portal)
- Process payments and manage billing cycles
- Comply with legal and safety obligations
3. SMS & Email Opt-In Details
By submitting your contact information and checking the consent box, you (as the parent or legal guardian) agree to the following:
3.1 SMS Consent
You consent to receive recurring marketing, informational, and transactional SMS messages from HoopGENEius Training Co., doing business as HoopGENEius and its partners:
- Messages may be sent via automated technologies (e.g., autodialers, CRM platforms)
- Message frequency may vary
- Text “STOP” to (972) 381-0384 to unsubscribe
- Msg & data rates may apply
- Consent is not a condition of enrollment or purchase
- You confirm you are the account holder and at least 18 years old
3.2 Email Consent
You consent to receive marketing, informational, and transactional emails:
- Sent through manual or automated email tools
- Each email includes an unsubscribe link
- Consent is not a condition of enrollment or purchase
4. Data Security Practices
We take reasonable measures to protect your data using:
- Encrypted storage systems
- Secure third-party platforms
- Access control and internal privacy procedures
5. Cookies & Tracking
Our website may use cookies or third-party tracking tools (e.g., analytics) to monitor usage, improve experience, and troubleshoot. You can adjust your browser settings to disable cookies if preferred.
6. No Sharing of SMS Opt-Ins
We do not sell, rent, or share your mobile number or SMS opt-in data with third parties for their own marketing purposes.
7. Your Rights
As a parent or legal guardian, you may:
- Request access or correction of your personal info
- Withdraw consent at any time
- Request deletion (unless retention is required by law)
- Contact us at [email protected] to make any request
8. Children’s Privacy
We do not directly collect personal information from children under 13. All registration, communication, and data collection is conducted with verified parental/guardian consent. Youth participants access our services under adult authorization only.
9. Media Release
With your consent, we may use images or video of your child in promotional materials, without naming or tagging unless separately permitted. No compensation will be provided. You may opt out of media use at any time by contacting us.
10. Third-Party Platforms and External Sites
Our website may include links to third-party platforms, tools, or external websites that are not operated or controlled by us. These may include, but are not limited to, social media platforms, partner services, payment processors, or other resources we provide for your convenience.
Please note that when you interact with these third-party platforms, their own privacy policies and practices will apply. We are not responsible for the content, policies, or data handling practices of these external sites. We encourage you to review the privacy policies of any third-party service before providing your personal information.
Your use of such platforms is voluntary, and any data you share with them is governed by their respective terms and policies.
11. Policy Updates
We may update this policy at any time. Changes will be posted with a new effective date.
12. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
By email: [email protected]
By phone number: (972) 381-0384
By mail: 5415 Airport Dr, Charlotte North Carolina 28208